Thank you for bringing this issue to our attention. As noted above you have been speaking with Dann Williams, our Director of business development, and he is guiding your claim through the process. We need to be thorough and make sure everything is done following our established procedures to make sure that you’re situation is resolved correctly. This may take longer than you wish, but in the end it’s for your benefit.
If I can be of assistance I can be reached at 1 901 907 1957 from 7am to 10pm eastern time. You can reach me by email at firstname.lastname@example.org.
Mack Gregory, our Opti-Coat PPF Manager is available from 7am to 10pm Central Time. Mack can be reached at 1 (901) 461-4870, or email@example.com.
For others that may need it Dann Williams can be reached at firstname.lastname@example.org or 1 (619) 952-4814 from 7am to 10pm pacific time.