Cultural change is impressively hard to do but it can be done. I guess a lot depends on your status/power/influence within the organisation. If you are the CEO then it is much easier but if you are a departmental manager then it is very hard to influence the entire organisation but you can make sure your department is running as effectively as possible and become customer focused.
Whilst I rambled on about waste in the podcast it is only one of the techniques and I made no mention of the strategic and leadership elements of Lean. I know many purists will quite rightly say the overall strategy is the critical starting point but in some organisations simply reducing waste, using A3 problem solving and Value Stream Mapping will have a big impact. In small organisations like a detail shop then 8 wastes and 5S can give huge improvements especially if continuous improvement is used. Of course, the context and size of the company will also have a huge impact on implementing Lean.
Try counting how many steps you take or how long it takes to walk around the car when foaming and do you need to foam every time. I have not tried the BH foam but I do like the company and in some ways are similar to OPT in that they design, develop and make their own products and don't tend to follow trends. I would suggest that the simple acting of the awareness of waste and looking to reduce it, is at least half the battle.
BRS is too expensive for me as well, I tend to use a noodle mitt and occasionally use this http://www.seriousperformance.co.uk/Products,70,toView_999.html
I think A&J has greater experience of using different mitts to me and he is also somewhere in Europe but I cannot remember what he currently uses.
Glad you enjoyed the podcast, it was my first and Dann was very easy to talk to.