Opti Coat pro is resistant to marring and scratching. This can best be seen on a panel that is 1/2 coated. If you were to see the difference over time, the side with only paint would show significant more marring than the side with Opti Coat. Polishing your car is the only way that Opti Coat is removed.
I am working with your installer on a resolution.
Dr Ghodoussi, our CEO and Chemist, developed paint for DuPont for several years and can answer technical questions but he is on sick leave right now.