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Iann

Bad Opticoat pro+ application or too high expectations?

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A couple of things, Iann, it's really hard to make determinations from pictures - you know what you see, but it's not that evident to others, trust me, I get emailed pictures all the time.  Second, Subarus have very soft clear coat very susceptible to marring (I had a WRX for years).  Third, Optimum stands behind our warranty as do our installers, but warranty does not include water beading.  Can you imagine trying to write a legal description of beading?  Since you've already approached your installer and are dissatisfied, I recommend you contact Mack, an Optimum Regional Manager, at 901-363-4955 or at mack@opticoat.com and ask for his assistance.

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